Shipping Policy
At Prestige Rêve, we’re pleased to offer FREE shipping on all orders to elevate your shopping experience!
Order Processing Times
Once your order is placed, please allow 1-3 business days for processing and dispatch. “Dispatched” means your order has been handed over to our shipping carrier and is en route to your address. During peak times and holidays, processing may extend up to 7 business days.
Estimated Shipping Times
Delivery times depend on your location and start after your order has been dispatched. Here are the estimated transit times by region:
- US: 15-20 business days
- UK: 17-25 business days
- Australia: 15-24 business days
- Canada: 14-20 business days
- Worldwide: 20-30 business days
During peak periods and holidays, shipping carriers may face delays outside our control. Additionally, international orders may encounter customs delays, extending the estimated timeframe.
Order Changes & Accurate Shipping Details
Please ensure your shipping details are complete and accurate at checkout. Incomplete information may cause delays or cancellations. If you notice an error, contact us via our Contact Us page within 24 hours of placing your order. We will do our best to accommodate changes but cannot guarantee modifications after this period.
Delayed Delivery
While we strive for prompt delivery, delays may occur due to factors such as carrier disruptions, weather conditions, or transit issues. If such delays arise, we will work with the courier to resolve the issue and keep you updated. Please note that Prestige Rêve is not liable for delays beyond our control but will assist you with any concerns.
Lost or Stolen Packages
If your package is lost or stolen, please contact us via our Contact Us page. We recommend filing a claim with the courier as they may require additional details to process it. While Prestige Rêve cannot be held responsible for lost or stolen packages, we will assist and may offer a replacement depending on the situation.
Shipping Policy Changes
Prestige Rêve reserves the right to update this Shipping Policy at any time without prior notice. By purchasing from Prestige Rêve, you agree to this policy and any updates made to it. For questions, contact us via our Contact Us page.